Returns and refunds
I hope you love your new piece of Found by Dawn jewellery. However, if it seems to have a fault, you have received the wrong item or there are other issues with your order, please email dawn@foundbydawn.co.uk, as soon as possible.
I operate a 14 day Refund policy, which you can read here: foundbydawn.co.uk/policies/refund-policy
Please note, no refunds can be offered on a vouchers or gift cards. However if there is a fault with a piece paid for with a voucher or gift card, the same terms apply as for a regular purchase.
For answers to commonly asked questions visit my FAQ's page.