Returns and refunds

I hope you love your new piece of Found by Dawn jewellery. However, if it seems to have a fault, you have received the wrong item or there are other issues with your order, please email, as soon as possible.

I operate a 14 day Refund policy, which you can read here:

Please note, no refunds can be offered on a vouchers or gift cards. However if there is a fault with a piece paid for with a voucher or gift card, the same terms apply as for a regular purchase. 

For answers to commonly asked questions visit my FAQ's page.

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Find me and my jewellery...

  • Friday 19 July, 6pm-9pm at Ware Priory Artisan Craft Fair with Folk & Bespoke (free entry) as part of a curated showcase of 30 artists, crafters and makers
  • Sunday 10 November, 10am-3pm at Sawbridgeworth Artisan Craft Fair with Folk & Bespoke (free entry) where you can browse stalls from 40 skilled artists and craftspeople, showcasing and selling their handmade arts

Please note, I currently only take orders from UK based customers, but plan to expand in 2024. Join my Inner Circle for updates!

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