Returns and refunds

I hope you love your new piece of Found by Dawn jewellery. However, if it seems to have a fault, you have received the wrong item or there are other issues with your order, please email dawn@foundbydawn.co.uk, as soon as possible.

I operate a 14 day Refund policy, which you can read here: foundbydawn.co.uk/policies/refund-policy

Please note, no refunds can be offered on a vouchers or gift cards. However if there is a fault with a piece paid for with a voucher or gift card, the same terms apply as for a regular purchase. 

For answers to commonly asked questions visit my FAQ's page.

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Brilliantly original gifts

The Found by You Gift Box is a special present, perfect for sentimental people who love found objects!

Let your loved one pick necklace, earrings, bracelet, ring or cufflinks… and the object they want to feature.

I share the making process, so they see their completely unique piece of jewellery come together from nothing.

A 100% bespoke piece of jewellery made especially for them - featuring a pebble, stone, shell or piece of seaglass. Jewellery that precious memories and real meaning.

LEARN MORE

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